Gildings offer an in-house shipping service for clients wishing to have a range of purchased lots delivered to a UK-based address. We will happily despatch your lots to you if we are able to do so. Please contact us for a postage and packing quotation at shipping@gildings.co.uk.
We are happy to give an indication of the cost of postage and packing prior to the auction. If successful with your bid, please let us know we have quoted for your item when requesting postage and packing.
We are able to parcel most items and before each auction we shall signify which lots can and cannot be shipped alongside the auction description on the online catalogue. This information can be found on the ‘Suitable for shipping?’ tab on the lot page. We do not ship anything over the value of £2500.00 or anything over the weight of 30kg.
There are some items we are prohibited from posting because of either conditions laid down by the delivery service or that we as a company do not deem suitable to pack, due to their nature, size or weight, these include but are not limited to:
Gildings Auctioneers reserves the right to refuse to post any item if it falls in between any of the guidelines and we deem it unfit to be posted.
Depending on value, size and weight, items will either be sent by Royal Mail Special Delivery by 1pm next day (compensated), or Parcelforce AM (uncompensated). All Parcels are sent out in order to arrive the next working day and once despatched you will be sent a confirmation along with a tracking number.
Small Items are sent by Royal Mail special delivery including Jewellery, coins, sovereign and other smaller and valuable items that have a hammer value of £750-£2500. Everything else will be sent using Parcelforce.
Our shipping prices are based on the cost of postage, a packing and materials charge plus administration costs. All shipping prices are subject to VAT.
Parcel Force Surcharges
If we are sending your parcel to any of the destinations below then an additional charge will be added on top of the postage and packaging fee.
We do our utmost to pack items in a correct way to ensure your items arrive safely. However, Gildings Auctioneers will not be held responsible for any claim in the event of loss or damage. We may be able to make a claim with the carriers we use, but cannot guarantee this. We will aim to despatch your lots in as cost-efficient way as possible.
Goods will be despatched within 5 working days of full settlement of the invoice, including any shipping costs. Orders are processed on a first-come-first-served basis. We do not export goods abroad.
You can have your items mailed to a different address than that of your invoice. Update your address details in your Gildings online account settings by adding a Delivery Address to supplement your main registered address or by speaking to a member of our team.
You are of course entitled to use your own shipping service provider. For International shipping, or for an alternative to our UK service, a list of recommended providers can be found below. Once you have appointed them, make sure you inform our office so that we can release lots without any delays.
ALTERNATIVE PACKAGERS/ COURIERS/ SHIPPERS
Mail Boxes Etc. Nottingham
1 Hanley St, Nottingham NG1 5BL
Tel: +44 (0)115 947 2779
info@mbenottingham.co.uk
Pass the Parcel
40 Great Bowden Rd, Market Harborough, Leicestershire, LE16 7DF
Tel: +44 (0)7759 068203
passtheparcelpost@gmail.com
Alban Shipping
Unit 4, Premier Business Park, Dencora Way, Luton, Beds LU3 3HP
Tel: +44 (0)1582 493099
info@albanshipping.co.uk